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Accessibility

Halton Hills Hydro is committed to providing accessible, quality customer service.

It is our goal to ensure that all members of the public receive the same level and quality of service, regardless of any barriers there may be.

Integrated Accessibility Standards Policy

Multi Year Plan

Feedback from the public is also welcomed as it may identify areas that require change and encourage continuous service improvements. Feedback about the delivery of services to persons with disabilities may be given by:

Online:
If you would like to use our Accessibility Feedback Form, click here. Once you complete the form, Click the SUBMIT Button at the bottom of the page to automatically send the form to us.

In writing by Mail or Fax:
Please print and complete our feedback form, available in Word Format, or PDF Format.
Mail or Fax the completed contact form to:

Mail:
Halton Hills Hydro Inc.
43 Alice Street
Acton, ON L7J 2A9

Fax:
(519)853-5592

In person by appointment:
Anyone wishing to see a Halton Hills Hydro representative will need to make an appointment. To make an appointment, please contact Halton Hills Hydro directly at (519)853-3700. If any accommodations need to be made for your visit, please let us know.

Should there be a planned or temporary disruption of accessibility features identified as required for your visit with the representative you are meeting with will provide advanced, reasonable notice by making every effort to contact you. Alternate arrangements suitable to both parties will be made.

Telephone:
(519) 853-3700