COVID-19 Energy Assistance Program (CEAP) for Residential Customers
July 13, 2020
Applications are now being accepted for the Government of Ontario’s new Covid-19 Energy Assistance Program.
The Government of Ontario is providing $9 million to support eligible residential customers struggling to pay their energy bills as a result of COVID-19. CEAP provides a one time, on-bill credit to eligible residential electricity and natural gas customers to help them catch up on their energy bills and resume regular payments. Eligible customers can start applying on July 13, 2020.
Please note, CEAP funding is limited. Applications will be processed in the order they are received until funding is depleted.
Electricity customers may qualify for a one-time CEAP credit for half of the electricity charges that are overdue on the date of their application for CEAP, up to a maximum of $115.
The CEAP credit can be higher for eligible electricity customers if their home is mainly heated by electricity or they use one of three at-home energy-intensive medical devices (kidney dialysis, mechanical ventilator or oxygen concentrator). In that case, they may qualify for a one-time CEAP credit for half of the electricity charges that are overdue on the date of their application, up to a maximum of $230. Learn more about eligibility requirements and apply here.