Newsroom
2026 Customer Satisfaction Survey
Please let us know how we’re doing – it really does make a difference! Halton Hills Hydro is currently conducting a Customer Satisfaction survey to…
Potential Electricity Supply Interruption Notice
Saturday September 26 from 9 pm to 9 am Hydro One will be completing planned transmission work related to the Highway 413 project on Saturday…
April is Dig Safe Month: Remember to click before you dig!
April is Dig Safe Month, a time to raise awareness about preventing underground utility damage. Ontario sees more than 3,900 damages to underground infrastructure every…
Important Notice Regarding Canada Post Service Disruption
Canada Post is currently experiencing a labour disruption that may affect mail delivery for Halton Hills Hydro customers. We’d like to remind customers to stay…
DSO Readiness Strategy Report
As a founding member of GridSmartCity, Halton Hills Hydro is proud to be part of the development and launch of GridSmartCity’s Distribution System Operator (DSO)…
Safety Tips for Powerline Safety Week (May 12-18) and Beyond
Halton Hills Hydro urges everyone working or playing outdoors to remain vigilant and exercise caution near powerlines. Outdoor DIY projects such as landscaping, building a…
Know what’s below, April is Dig Safe Month
Halton Hills Hydro is proud to support Ontario One Call in promoting Dig Safe Month this April. Whether your project is big or small, it’s…
Customers Switch to eBilling for Community Initiative
Halton Hills Hydro is thrilled to donate $3,000 on behalf of its customers who switched to eBilling during the summer eBilling campaign, which ran from…
What to do in the event of a Canada Post service disruption
Due to the current labour dispute between Canada Post and its workers, regular mail service may be interrupted. We encourage you to prepare for a…
Archived News Articles
| Article Title | Publish Date |
|---|---|
| 2024 Customer Satisfaction Survey | October 3, 2024 |
| Community Achieves 81.2% Electrical Safety Awareness – A Heartfelt Thank You! | August 9, 2024 |
| Register for eBilling and Make a Difference Today! | June 27, 2024 |
| Article Title | Publish Date |
|---|---|
| Halton Hills Hydro Releases its Electrification Strategy | June 12, 2023 |
| Stop, Look and Live: Powerline Safety Week Tips | May 16, 2023 |
| Did You Know, April is Dig Safe Month? | April 3, 2023 |
| Board of Directors Vacancies | February 14, 2023 |
| Article Title | Publish Date |
|---|---|
| Giving Back to our Community | December 20, 2022 |
| Christmas Holiday Hours | December 12, 2022 |
| 2023 Rate Application | November 29, 2022 |
| Notice of Planned Power Outage | October 11, 2022 |
| Thanksgiving Office Closure | October 4, 2022 |
| 2022 Customer Satisfaction Survey | October 3, 2022 |
| Ontario’s System-Wide Electricity Supply Mix: 2021 Data | September 12, 2022 |
| Assurance of Voluntary Compliance | September 12, 2022 |
| Victoria Day Weekend Hours | May 18, 2022 |
| Powerline Safety Week | May 16, 2022 |
| Easter Office Hours | April 14, 2022 |
| Family Day Hours | February 18, 2022 |
| Ontario Government Announces New COVID-19 Electricity Rate Relief | January 10, 2022 |
| COVID-19 Electricity Price Frequently Asked Questions (FAQ) | January 10, 2022 |
| Article Title | Publish Date |
|---|---|
| Giving Back to the Community | December 16, 2021 |
| Christmas Holiday Hours | December 13, 2021 |
| Thanksgiving Hours | October 7, 2021 |
| Labour Day Hours | September 2, 2021 |
| Civic Holiday Hours | July 29, 2021 |
| SCAM ALERT – Ontario Energy Assistance Program scam | July 12, 2021 |
| Victoria Day Weekend Hours | May 18, 2021 |
| Mail Service delays affecting Bill Delivery | April 28, 2021 |
| April is Dig Safe Month | March 31, 2021 |
| Halton Hills Hydro Easter Hours | March 30, 2021 |
| Ontario’s System-Wide Electricity Supply Mix: 2020 Data | March 23, 2021 |
| SCAM ALERT – COVID-19 Energy Assistance Program (CEAP) | March 17, 2021 |
| Family Day Hours | February 12, 2021 |
| Article Title | Publish Date |
|---|---|
| Halton Hills Hydro Employees Giving Back to the Community | December 17, 2019 |
| Christmas Holiday Hours | December 16, 2019 |
| Thanksgiving Weekend Hours | October 8, 2019 |
| Halton Hills Hydro Community Open House | September 6, 2019 |
| Halton Hills Hydro Labour Day Weekend Hours | August 28, 2019 |
| Civic Holiday Office Hours | August 1, 2019 |
| Halton Hills Hydro Launches Online Customer Engagement Platform | July 29, 2019 |
| Ontario’s System-Wide Electricity Supply Mix: 2018 Data | July 2, 2019 |
| Canada Day Hours | June 25, 2019 |
| Important Safety Information | May 16, 2019 |
| Powerline Safety Week | May 10, 2019 |
| Halton Hills Hydro Easter Hours | April 17, 2019 |
| Family Day Hours | February 15, 2019 |
| Application to the Ontario Energy Board Re Incremental Rate Recovery | January 2, 2019 |
| Article Title | Publish Date |
|---|---|
| Holiday Office Hours | December 18, 2017 |
| Halton Hills Hydro Employees raise funds for local charities | December 8, 2017 |
| Utility Customers Targeted by Text Message Scam | November 8, 2017 |
| Thanksgiving Weekend Hours 2017 | October 6, 2017 |
| Labour Day Hours 2017 | August 31, 2017 |
| Civic Holiday Weekend Hours | August 3, 2017 |
| Halton Hills Hydro Canada Day Weekend Hours | June 29, 2017 |
| Online Electricity Customer Panel Launches | May 23, 2017 |
| Victoria Day Weekend Hours | May 16, 2017 |
| Powerline Safety Week | May 15, 2017 |
| Halton Hills Hydro warns of Phone Scam | May 2, 2017 |
| Halton Hills Hydro Easter Hours | April 10, 2017 |
| Halton Hills Hydro launches new AccountOnline Customer Portal | April 5, 2017 |
| Family Day Weekend Hours | February 17, 2017 |
| Tree Trimming Public Information Night January 26th, 2017 | January 16, 2017 |
| Ontario government introduces 8% electricity rebate | January 11, 2017 |