Newsroom
COVID-19 Frequently Asked Questions
Q1: Is Halton Hills Hydro’s Office open during the pandemic? A1: Halton Hills Hydro’s office is currently closed to the public. Our office continues to…
Ontario’s System-Wide Electricity Supply Mix: 2019 Data
Electricity in Ontario is produced from a variety of sources. Each year, we are required by regulation to provide our customers with the following notice…
Ontario Government Announces New COVID-19 Recovery Rate
Effective June 1st, The Government of Ontario has introduced a fixed, COVID-19 Recovery Rate for households, farms and small businesses who pay time-of-use electricity rates.…
Victoria Day Hours
Our office will be closed on Monday May 18th for Victoria Day. We will reopen to respond to you by phone or e-mail on Tuesday…
Powerline Safety Week in Ontario kicks off on May 11th
May 11 – 17 is Powerline Safety week. Halton Hills Hydro is proud to partner with the Electrical Safety Authority (ESA) in urging residents of…
Off-Peak Pricing Extended until May 31st
The Ontario government has extended the emergency electricity rate relief until May 31st, 2020. This means that customers who pay time-of-use pricing will be billed…
Ontario Government Announces COVID-19 support for Industrial and Commercial Electricity Customers
Deferral of Global Adjustment (GA) charges Ontario is deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity consumers that do not…
COVID-19 Scam Alert
We have been made aware of a number of COVID-19 related scams targeting electricity customers. If you receive a call, message or text from someone…
Letter from Halton Hills Hydro President & CEO re COVID-19 – April 9th, 2020
To the Halton Hills Community As the COVID-19 Pandemic continues, you can count on us to continue to provide safe and reliable electricity services. As…
Archived News Articles
| Article Title | Publish Date |
|---|---|
| Easter Office Hours | April 9, 2020 |
| COVID-19: Off-Peak Pricing in Effect for 45 days | March 24, 2020 |
| Letter from Halton Hills Hydro President & CEO re COVID-19 | March 24, 2020 |
| NOTICE OF OFFICE CLOSURE | March 16, 2020 |
| STATEMENT REGARDING COVID-19 | March 13, 2020 |
| SCAM WARNING | March 6, 2020 |
| SCAM ALERT | March 4, 2020 |
| Family Day Hours | February 13, 2020 |
| Article Title | Publish Date |
|---|---|
| Halton Hills Hydro Employees Giving Back to the Community | December 17, 2019 |
| Christmas Holiday Hours | December 16, 2019 |
| Thanksgiving Weekend Hours | October 8, 2019 |
| Halton Hills Hydro Community Open House | September 6, 2019 |
| Halton Hills Hydro Labour Day Weekend Hours | August 28, 2019 |
| Civic Holiday Office Hours | August 1, 2019 |
| Halton Hills Hydro Launches Online Customer Engagement Platform | July 29, 2019 |
| What to do after a power surge | July 19, 2019 |
| Ontario’s System-Wide Electricity Supply Mix: 2018 Data | July 2, 2019 |
| Canada Day Hours | June 25, 2019 |
| Power Surge Information Page | May 17, 2019 |
| Damaged equipment after a power surge? | May 16, 2019 |
| Important Safety Information | May 16, 2019 |
| Powerline Safety Week | May 10, 2019 |
| Halton Hills Hydro Easter Hours | April 17, 2019 |
| Family Day Hours | February 15, 2019 |
| Application to the Ontario Energy Board Re Incremental Rate Recovery | January 2, 2019 |
| Article Title | Publish Date |
|---|---|
| Holiday Office Hours | December 18, 2017 |
| Halton Hills Hydro Employees raise funds for local charities | December 8, 2017 |
| Utility Customers Targeted by Text Message Scam | November 8, 2017 |
| Thanksgiving Weekend Hours 2017 | October 6, 2017 |
| Labour Day Hours 2017 | August 31, 2017 |
| Civic Holiday Weekend Hours | August 3, 2017 |
| Halton Hills Hydro Canada Day Weekend Hours | June 29, 2017 |
| Online Electricity Customer Panel Launches | May 23, 2017 |
| Victoria Day Weekend Hours | May 16, 2017 |
| Powerline Safety Week | May 15, 2017 |
| Halton Hills Hydro warns of Phone Scam | May 2, 2017 |
| Halton Hills Hydro Easter Hours | April 10, 2017 |
| Halton Hills Hydro launches new AccountOnline Customer Portal | April 5, 2017 |
| Family Day Weekend Hours | February 17, 2017 |
| Tree Trimming Public Information Night January 26th, 2017 | January 16, 2017 |
| Ontario government introduces 8% electricity rebate | January 11, 2017 |