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Phone Scam Alert

September 26, 2018

Halton Hills Hydro customers are once again reporting that they have been targeted by a phone scam. The scam involves a caller posing as a utility official and threatening to cut off electricity to the home or business if they don’t immediately make payment through a money wire transfer or pre-paid credit cards.

This scam has been active throughout Ontario in recent months and has now been reported in our area. Customers are reminded that Halton Hills Hydro never asks for payment via pre-paid credit card or wire.

Protect yourself against these scams. Do not agree to make payment through any of these means and do not give out any personal information over the phone.

If you receive a suspicious call, hang up immediately. If you have any questions about your account, please call our office at 519-853-3701.

If you receive a fraudulent phone call you can report the scam to the police or to the Canadian Anti-Fraud Centre at 1-888-495-8501 or