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Victoria Day Hours

May 15, 2020

Our office will be closed on Monday May 18th for Victoria Day. We will reopen to respond to you by phone or e-mail on Tuesday May 19th at 8:30 am.

You can access many self-service features such as viewing your account, reporting a move, or viewing current power outage information on our website.

We are available 24/7 to respond to power outages. To report an outage: Call 519-853-3701 or report using our online form (

You can find COVID-19 related information and updates by visiting our new dedicated COVID-19 Update page (

Have a safe and happy long weekend